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Who we are
This website (speedypower.co.uk) is operated by Lime Haze Limited, trading as Speedy Power ("we", "us", "our"), a company registered in England and Wales (company number 05695397), registered office Unit 1, 12 Forest Road, Southport, PR8 6ST. We are the data controller responsible for your personal data. For any privacy query, contact us at info@speedypower.co.uk or 01704 660266.
What information we collect
We collect information you give us when you place an order, create an account, contact us, or sign up to our newsletter — including your name, billing and delivery address, email address, telephone number, and order details. We also collect information automatically when you use the site, such as your IP address, device and browser type, and pages viewed, through cookies and similar technologies. We do not store full payment card details; card payments are processed securely by our payment providers.
How and why we use your information
We use your personal data to: process and deliver your orders; take payment and prevent fraud; provide customer service and handle returns or warranty claims; send service communications about your order; send marketing emails where you have consented; improve our website and products; and comply with our legal obligations.
Legal bases for processing
We rely on: contract (to fulfil your order), legitimate interests (to run and improve our business and prevent fraud), consent (for marketing emails and non-essential cookies, which you may withdraw at any time), and legal obligation (for tax and accounting records).
Sharing your information
We share data only as needed with: payment processors; couriers and fulfilment partners to deliver your order; our ecommerce platform (Shopify) and IT/email providers; analytics and advertising providers (e.g. Google) where you have consented; and professional advisers or authorities where required by law. We do not sell your personal data.
Cookies
We use essential cookies to operate the site and (with your consent) analytics and marketing cookies. You can manage cookie preferences through the banner on our site or your browser settings.
Data retention
We keep order and transaction records for as long as necessary to fulfil the purposes above and to meet legal/accounting requirements (generally six years for financial records). Marketing data is kept until you unsubscribe.
Your rights
Under UK GDPR you have the right to access, correct, erase, restrict or object to the processing of your data, to data portability, and to withdraw consent. To exercise any right, email info@speedypower.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Security
We use SSL encryption and appropriate technical and organisational measures to protect your data. No transmission over the internet is fully secure, but we take all reasonable steps to safeguard your information.
Changes
We may update this policy from time to time; the latest version will always appear on this page.
